Team Member at Bear's Smokehouse BBQ - New Haven

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Job details

Salary

$15 an hour

Job Type

Full-time

Part-time

Number of hires for this role

2 to 4

Full Job Description

Position Summary:

A Team Member is responsible for providing a great guest experience by preparing heating, preparing, and serving the side options quickly and according to Company specifications in a fast-paced quick service restaurant environment. In addition, a Team Member will be responsible for providing cashier and to-go station assistance to guests in an accurate and timely manner.

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Primary Job Responsibilities:

• Practice safe food handling and cleanliness at all times.

• Follow proper company preparation standards to portion and prepare menu items based on guest choice.

• Set up the line for beginning of shift and ensures back-ups are stocked for the next shift.

• Heat sides according to pars and management instruction.

• Have strong menu knowledge and be able to explain menu items and terms and provides suggestions to guests when asked.

• Directly communicate and interact with Guests in a friendly manner, at respective volume & handle crowds and put Guests at ease.

• Communicate with other team members to ensure order accuracy and guest satisfaction.

• Accurately input orders into POS, handle money, make change, and process credit card transactions.

• Use proper phone etiquette according to Company standards; answer questions, take to-go & small catering. orders, properly place someone on hold, direct calls or take detailed messages when necessary.

• Maintain clean and organized work station at all times.

Requirements:

Must be 18 years of age and candidate must be able to:

• Maintain a high degree of pace and intensity for an extended period of time while performing with quality and accuracy.

• Withstand exposure to possible food allergens including but not limited to; meats, fish, nuts, dairy, and oils.

• Withstand exposure to and work with cleaning chemicals.

• Lift up to 40lbs constantly.

• Lift from floor to shoulder constantly and overhead infrequently.

• Twist, reach, & bend frequently.

• Listen to and comprehend instructions from Leads, Managers, and coworkers over background restaurant and equipment noise constantly.

• Frequently wash hands.

• Adhere to schedule and be on time for shifts.

• Adhere to company uniform and appearance policy.

Skills/Qualifications of Ideal Candidate:

• High School degree or equivalent preferred and/or 1 year experience in related industry.

• Good communication skills, friendly and polite demeanor.

• Strong knowledge of commonly-used concepts, practices, and procedures in a restaurant.

• Strong interpersonal skills; Team player.

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Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount

Schedule:

• Holidays
• Monday to Friday
• Night shift
• Weekends

Supplemental Pay:

• Tips

Experience:

• Restaurant: 1 year (Preferred)

Work Location:

• One location

Hours per week:

• 20-29
• 30-39

Company's website:

• bearsbbq.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place