Full job description
*** Must be able to commute to work location at 195 Scott Swamp Road, Farmington, CT 06302***
We are seeking dynamic Call Center Professionals to join our Call Center in Farmington, CT starting 2026!
Our Call Center professionals provide telephonic customer service support to members, providers and facilities. Handle incoming inquiries through multiple contact channels and effectively and efficiently communicate resolutions to members' requests ensuring high First Contact Resolution. The Call Center team advocates for our members in the event there are issues and follows up with the members once the issues are resolved.
If you believe in extraordinary commitment to customer service, come join us!
***All positions are on-site at 195 Scott Swamp Road, Farmington, CT 06302***
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