E-Commerce Associate - Energy Electronics, LLC (Milford)

 

Full Job Description:

Job Description: E-Commerce Associate

Position Information Title: E-Commerce Associate

Department: E-Commerce Supervisor(s): E-Commerce Manager Direct report(s): E-Commerce Manager

Employment status: Full-time, 38.5 hours/week, non-exempt Work schedule: Mon.–Thurs., 8:30a–5:30p Fri. 8:30a–1:00p

Job Purpose & Summary The purpose of the E-Commerce Associate is to generate revenue for the business by selling electronics on virtual marketplaces and e-commerce websites.

• Tasks, Duties, & Responsibilities
• Analyzes sales-related data to predict future sales and associated inventory requirements.
• Inspects customers' product reviews; changes product descriptions as needed based on customer feedback.
• Monitors website traffic and customer reviews to gauge responses to site updates.
• Assists with decisions about promotions, such as discounted offers and affordable bulk packages.
• Configures payment options and promotional tabs correctly.
• Partners with E-Commerce Specialist(s) and Manager to increase the online presence of our platforms.
• Schedules and communicates intensive maintenance of listings consistently.
• Inspects landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease-of-use.
• Create,Monitor, write and update product content contained on e-commerce websites. Knowledge, Skills & Abilities
• Communication: Native/bilingual or professional fluency in English required, regarding both expression and comprehension in reading, writing, and speaking.
• Critical Thinking: Using reasoning to identify the strengths and weaknesses of solutions, conclusions, or approaches to problems.
• Information Ordering, Spatial Organization, & Attention to Detail: Ability to arrange objects in a certain order according to specific rules; ability to notice minute differences in products, etc.
• Mathematics: Knowledge of arithmetic and ability to use addition, subtraction, division, and multiplication.
• Problem Sensitivity & Solving: Ability to tell when something is wrong or is likely to go wrong; furthermore, ability to follow procedure to solve problems.
• Social Skills: Ability to work with others one-on-one and in teams of various sizes; service orientation, social perceptiveness.
• Technology: Ability to use MS Office/Excel, Salesforce, email, etc.; knowledge of specific electronics will be acquired via on-the-job training as needed.
• Time Management & Versatility: Managing one's own time and adhering to deadlines within the department; flexibility and a willingness to work within constantly changing priorities with enthusiasm.
• Sales & Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Ability to conduct market research and analyze and report on consumer preferences.
• Qualifications Education: High school completion/diploma required; Associate’s degree or higher in Marketing, Business, or related field a plus.
• Work Experience: Demonstrable experience in e-commerce required, preferably 1+ years. Work Context
• Environmental Factors: Indoors, temperature-controlled, follows all safety regulations.
• Tools & Technology: Step stool, ladder, shipping materials and tools, MS Excel, Salesforce
• Physical Requirements: Ability to bend, stretch, twist, or reach with your body, arms, and legs. Ability to exert force to lift, push, pull, or carry objects. Ability to quickly and precisely move hands and arms to grasp and manipulate objects such as packages.
• Benefits: Medical, dental, vision, life insurance, paid time off Energy

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule: Monday to Friday

COVID-19 considerations:
All people entering the building are required to wear mask. Sanitization and cleaning are also done on an everyday basis.

Education: High school or equivalent (Preferred)

Experience: Google: 1 year (Preferred)

Location: 252 Depot Rd, Milford, CT 06460

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