Responsible for responding to customer inquiries, providing support throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans, processing sales and returns using a cash register, and addressing customer complaints.
Job Requirements:
Requires morning, afternoon, and evening availability any day of the
week. Physical ability to move large, bulky and/or heavy merchandise.
Physical ability to perform tasks that may require prolonged standing,
sitting, and other activities necessary to perform job duties.
Minimum Qualifications
- 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
- 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.
Preferred Qualifications:
- Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances), or related field.
- 6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
- 6 months retail experience.
- 6 months experience as a cashier.
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