Benefits
Disability insurance
Health insurance
Paid time off
Paid training
Retirement plan
Vision insurance
Work from home
Full Job Description
Through our dedicated associates, Conduent delivers mission-critical
services and solutions on behalf of Fortune 100 companies and over 500
governments – creating exceptional outcomes for our clients and the
millions of people who count on them.
You have an opportunity to personally thrive, make a difference and
be part of a culture where individuality is noticed and valued every
day.
Join the Conduent Customer Service Representative Team
Work From Home
Payrate: $15.50
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
We offer Excellent Training, Career Opportunities, a Great Culture, and Great Benefits!
From the start, with your minimum 6 months call center experience our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
About the Role
As a Customer Service Representative, you will be supporting our
client's customers as the first point of contact. You will answer
questions concerning their accounts. You will help customers with their
account issues while providing them with exceptional customer service.
As a Customer Service Representative, you will be responsible for:
- Providing customers with appropriate customized solutions to meet their needs
- Performing routine call center activities concerning business products and services
- Using the tools provided to guide you through customer conversations
- Providing customers with important information while communicating in a warm empathetic manner
- Gathering information to keep customer profiles and accounts up to date
Requirements
- Must be at least 18 years of age
- 6 months call center experience
- Must have and maintain reliable internet
- Have a High School Diploma or an equivalent level of education
- Be able to successfully pass a criminal background check
- Have open availability between 9am-9pm EST
- 100% attendance during training
- Must have reliable internet service not on wifi. Must connect provided equipment to modem via ethernet cable.
- Live in one of the following states: AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, KS, KY, LA, ME, MI, MS, MO, NE, NV, NJ, NM, NC, OH, OK, PA, RI, SC, TN, TX, UT, VT, VA, WV, WI, WY
We are currently NOT hiring in the following geographies:
- States: AK, CA, HI, MA, MT, WA, IL, IA, MN, NH, NY, ND, SD
- Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, Seattle, WA
#Remote44
Working for you
- $15.50 per hour pay rate (bi-weekly pay)
- Paid Training (Training start times between 9am-12:30pm EST)
- Full time schedule (40 hrs. a week & work either a Saturday or Sunday)
- Career Growth Opportunities
- Full Benefit Options
- Great Virtual Work Environment
About Us
Through our dedicated associates, Conduent delivers
mission-critical services and solutions on behalf of Fortune 100
companies and over 500 governments – creating exceptional outcomes for
our clients and the millions of people who count on them.
You
have an opportunity to personally thrive, make a difference and be part
of a culture where individuality is noticed and valued every day.
Join Us
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Conduent is an Equal Opportunity Employer and considers applicants
for all positions without regard to race, color, creed, religion,
ancestry, national origin, age, gender identity, gender expression,
sex/gender, marital status, sexual orientation, physical or mental
disability, medical condition, use of a guide dog or service animal,
military/veteran status, citizenship status, basis of genetic
information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply
for or compete for employment with Conduent may request such
accommodation(s) by clicking on the following link, completing the
accommodation request form, and submitting the request by using the
"Submit" button at the bottom of the form. For those using Google Chrome
or Mozilla Firefox please download the form first: click here to access
or download the form. You may also click here to access Conduent's
ADAAA Accommodation Policy.
The Colorado Equal Pay for Equal Work Act requires employers to
disclose the following information. If the successful applicant will be
required to perform work from a physical site outside Colorado, the
following information may not apply.Actual salaries will vary and may be
above or below the range based on various factors including but not
limited to location, experience, and performance. In addition to base
pay, this position, based on business need, may be eligible for a bonus
or incentive. In addition, Conduent provides a variety of benefits to
employees including health insurance coverage, voluntary dental and
vision programs, life and disability insurance, a retirement savings
plan, paid holidays, and paid time off (PTO) or vacation or sick time.
At Conduent,
we value the health and safety of our associates, their families
and our community. Under our current protocols, we do not require
vaccination against COVID for most of our US jobs, but may require you
to provide your COVID vaccination status, where legally permissible.
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