Deli Clerk (FT) - Elm City Market (NEW HAVEN)

Full Job Description

Purpose : Deli Clerks create made to order sandwiches, coffee drinks, smoothies, and other delicious foods for our customers. Deli Clerks report to the Food Service Manager.

Work Environment: This position will perform functions in retail, warehouse, and kitchen environments.

Requirements :

• Ability to lift 30 pounds safely.
• Familiarity with natural foods and alternative diets.
• Good communication, teamwork, and listening skills.
• Demonstrated ability to follow through on commitments.
• Strong customer service skills.
• Attention to detail and good organizational abilities.
• Ability to handle multiple demands and work under pressure.
• Ability to work efficiently in a fast-paced environment.
• Ability to be flexible and to adapt to changing conditions quickly.
• Willingness to be open to learn and take on new responsibilities.
• Excellent attendance.
• Demonstrated ability to follow through on commitments.
• Retail food service experience preferred.

Responsibilities:

• Customer Service
• Ensure efficient, informative, and friendly service according to established customer service vision and standards.
• Be familiar with company policies and products in order to answer customer questions. Refer unresolved questions or problems to Food Service Management.
• Take ownership of a problem and seek out proper solutions.
• Anticipate customer concerns and address the issue before it happens.
• Safety
• Ensure that department shelves, displays, aisles and storage areas are in clean, orderly condition, meeting health department standards.
• Follow all safety practices and procedures; encourage others to practice safe behaviors as well.
• Make food quality and sanitation a priority.
• Store Operations
• Receive orders, or ensure proper receiving by other staff in accordance with established procedures. Keep accurate receiving records.
• Coordinate returns and credit from suppliers where applicable. Keep accurate accounting of credit requests.
• Other
• Support the Food Service Manager as needed.

Job Type: Full-time

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Education: High school or equivalent (Required)

Work Location: One location

 

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