Full Job Description:
- Specifically we are seeking the following Part Time positions in the Orange, CT store: Customer Checkout Specialist - The Customer Checkout Specialist oversees activities at the
Front End which includes the operation of the Customer Service Desk. The
Customer Checkout Specialist works in a high paced environment and must
maintain a calm, professional demeanor while ensuring that all
transactions are being processed in an accurate manner while meeting
sales and productivity goals.
*Key Responsibilities:
• Cover the service desk area, responds or redirects inquiries, and ensures follow through
• Partner with associates to provide increased service to customers in response to specific needs and requests
• Troubleshoot and provides solutions for customer complaints, escalating to supervisor when necessary
• Monitor customer transactions; ensures efficient processing time for checkout. (Managing lines and back up calls)
• Direct and coordinate lane assignments and front-end associate break and meal periods
• Responsible for authorizing transactions and turning keys when necessary
• Perform additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval.
*Education/Experience/Qualifications:
• High School diploma or equivalent
• 2+ years of retail experience desired
• Effective communication and customer service skills
• Readily
adjusts schedule, tasks, and priorities when necessary to meet business
needs
- Ability to be available anytime on weekends and evenings during Weekdays is a plus!!
- APPLY ONLINE FOR IMMEDIATE CONSIDERATION.
- You can also TEXT "jobs" to 66763
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