Member Services Representative (PT) - Jewish Federation of Greater (New Haven - Woodbridge)

Full Job Description:

- Description: Member Services Associate

- Reports to: Director of Member Services

- Classification: Part Time, Non-Exempt

*Hours: Sunday 8:30 am – 1 pm

- Wednesday: 3 pm – 9 pm

- Friday: 1 pm – 4 pm

OVERVIEW:

The Jewish Federation, Foundation and JCC of Greater New Haven is a warm, nurturing environment and welcomes individuals of all faiths and backgrounds to join in our many recreational and educational programs. In addition, we are the community’s central organization and resource for communal planning, outreach and Jewish education. Our mission is to lead, build, strengthen and renew a dynamic local Jewish community and to provide support and caring for Jewish people in our community, Israel and worldwide. Learn more about our organization at: www.jewishnewhaven.org

We looking for a Part-Time Member Services Associate to undertake reception and clerical duties at our main entrance. You will be the “face” of the company for all members and visitors, and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities:

• Greet and welcome guests
• Answer questions and address concerns
• Answer all incoming calls and redirect them if necessary
• Check, and reply to emails
• Other duties as assigned (mailings etc.)
• Be aware of surroundings for security purposes – “See something say something”

Requirements:

• Must be able to multi-task!
• Proven experience as front desk representative, agent or relevant position
• Knowledge of MS Office, Google Suite, and able to learn other computer software
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Customer service oriented

- References are a must and background checks will be conducted.

- The JCC/Jewish Federation of Greater New Haven is a non-denominational, EEO/AA employer. We encourage individuals of all faiths and backgrounds to apply.

Job Type: Part-time

Pay: $13.50 - $14.00 per hour

Schedule:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
We require all employees to be vaccinated and up to date with their booster shots. We encourage those who wish to continue to wear a mask in the facility to do so. We monitor all available information about COVID-19 to make future policy decisions.

Ability to commute/relocate: Woodbridge, CT 06525: Reliably commute or planning to relocate before starting work (Preferred)

Apply using Indeed