Front Desk Security (PT) - Owens Realty Services (New Haven)

 

Full Job Description:

Front Desk Security (Part-Time/Apartment Complex)

Position: Front Desk

Shift: Part-Time weekends 4pm-12:30am and potential weekday work to cover shortages

FLSA: Non-exempt

BASIC RESPONSIBILITIES: Position Reports to the Property Manager

A. Responsible for monitoring the entire facility via routine security checks and video
camera to ensure the safety of the residents and guests.
B. Greets residents and visitors to ensure they sign in and out via the log book
C. Provides directions to visitors and guests on locations of offices.
D. Accepts delivery of resident packages from various carriers.
E. Maintains package delivery log book for sign in and sign out of packages
F. Monitors security system and fire alarm panel
G. Monitors all parking lots, including parking garage to ensure compliance with
published policies.
H. Calls for towing of unauthorized vehicles
I. Locks down elevators for move ins and move-outs
J. Calls service vendors for the entry doors, elevators, laundry machines, etc.
K. Cleans glass doors once per shift.
L. Cleans glass mirror once per shift
M. Sweeps Main Lobby Floors as needed to maintain a clean appearance.
N. Cleans front desk Formica and granite as needed to maintain a clean appearance.
O. Cleans mailroom counter and trash as needed to maintain a clean appearance.
P. Sweeps behind front desk and under desk to maintain a clean appearance.
Q. Vacuums carpets in lobby and elevators as needed to maintain a clean appearance
R. Assists with Co-op mailings when necessary.
S. Follows procedures as developed by the Property Manager, which may change from
time-to-time.
T. Reports work order requests to the CBE.
U. Monitors Parking Garage to ensure safety of users.
V. Calls for service for gate openers and snow removal

II. RELATIONSHIPS:

A. Reports to Property Manager.
B. Maintains relationships with other staff members, residents and visitors.
C. Maintains positive working relationships with all building residents, co-workers and vendors.

III. EMERGENCY:

A. Knows emergency telephone number for police, fire department, ambulance and
related first responders.
B. Follows all company emergency procedures.

IV. PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; push/pull equipment; use arm, leg and back muscles for extended periods; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb, stoop, kneel or crouch; talk or hear; and taste or smell.

The employee must regularly lift and/or move up to 15 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.

With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.

Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut , Florida, North Carolina and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.

Our employees experience a dynamic and rewarding place to work. We have a reputation for outstanding customer service, professionalism, teamwork, and exceeding client expectations. We consider the employees of Owens Realty Services and Owens Facility Services to be one of our most valuable resources. Our employees treat others in a friendly and courteous manner and have respect for other employees, tenants,visitors and our clients property.

We look for employees who will:

• Strive for professional excellence in the performance of their jobs
• Understand and support the company's direction
• Provide superior service to our customers and employees
• Be flexible, innovative, and responsible to change
• Manage human and financial resources wisely
• Be a team player, helping others to succeed
• Encourage open communication throughout the company
• Treat all individuals with dignity and respect
• Have pride in and sell Owens Realty Services to others
• Be energetic and excited about their field of work and of others around them
• Be able to go above and beyond what is expected of them
• Be involved and enveloped in the entire business of our company

Owens Realty Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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