Service Specialist (PT/FT) - Muse Paintbar (Milford)

 

Full Job Description:

The Service Specialist will be scheduled to cook or assist, depending on business needs. When cooking they will be responsible for running all kitchen operations during events. They will prep, execute and run food orders while ensuring food safety and constant cleanliness of the kitchen. When assisting they will be responsible for helping customers who need assistance with their painting as well as food and beverage service.

Responsibilities:

• When Cooking:
  • Turn on ovens and ensure food is prepped for the day
  • Check temperatures on fridges and freezers to ensure they are in safe temperature zones
  • Ensure food safety guidelines are followed
  • Prepare food as orders come in, ensuring high quality and presentation
  • If Assist is busy, support with running food to tables
  • Keep work area clean and sanitized
  • Prep food stock throughout shift and ensure kitchen prep checklist is completed
  • Support with bar service as needed
  • Ensure cleaning checklist is completed at end of shift
  • Performs other duties as assigned

• When Assisting:
  • Support with greeting and seating customers
  • Serve as cashier, bartender and server, providing food & beverage service at bar and tableside
  • Restock bar throughout the session to ensure drinks are cold and readily available
  • Acting as the host of the party for a particular event
  • Provide Lead with Last Call reminder for kitchen orders
  • Place customer orders through the POS system and collect payment for orders
  • Help customers 1:1 with any painting needs that arise
  • Take customer photos during and at end of session
  • Upload session photos to Google Photos prior to closing
  • Ensure customers are enjoying their experience overall
  • Follow cleaning checklists to ensure company standards are met
• Performs other duties as assigned

Required Skills/Abilities:

• Strong verbal and written communication skills
• Excellent organization and customer service skills
• Thorough understanding of the company's products and/or services
• Proficient with Microsoft Office Suite, Google Workspace and Slack
• Must have a reliable vehicle and valid driver license
• Ability to work nights and weekends as needed
• Ability to travel as needed, up to 20% of each week
• Ability to work 15-30 hours per week

Experience/Education:

• Must be 18 years or older
• High school diploma
• 1+ years experience working in a kitchen or restaurant environment
• ServSafe Food Handler certification (Muse will provide this training if needed)

Physical Requirements:

• Ability to stand for extended periods of time
• Ability to lift, bend
• Must be able to lift up to 50 pounds at times

The above is intended to describe the general content of and requirements for the position. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Muse Paintbar is an equal opportunity employer committed to inclusion and diversity. 

Location: 1201 Boston Post Rd, Milford, CT 06460

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