Customer Service Representative - Contract-Robert Half-$17 - $19 an hour-(HAMDEN)

Full Job Description

Customer Service Representatives who love building solid customer relationships will be interested in Robert Half 's new position, if they are interested in the growing industry. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This Customer Service Representative position in the Hamden, Connecticut area, could be perfect for you! If you thrive in a dynamic, rapidly-changing environment, this job could be for you.

Key responsibilities

• Manage incoming telephone calls
• Offer friendly, accurate customer service in a timely fashion
• By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
• Field and send written business correspondence
• Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
• Excellent communication and organizational skills
• 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
• Excellent customer service and office administrative skills
• Solid understanding of Answering Multi-Line Phone System
• Basic Office Equipment experience
• Proficiency in Obtain Quotes
• Proven knowledge of navigating basic office equipment and protocols
• Expertise in order entry
• ERP Solutions experience preferred
• Strong Microsoft Office skills
• Enthusiastic attitude and an engaging businesslike approach
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Demonstrated talents in communicating and interacting with clients/customers, both internal and external
• Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .

 

Link to Apply on Indeed